If you encountered a problem with your payment or have any shipping issues prior to delivery, please click here to contact Wizards of the Coast support.
If you encountered a defect with your order, please click here to contact Wizards of the Coast support.
Dragon’s Endgame, this year’s highly anticipated Magic: The Gathering limited-availability collection, features five cards from War of the Spark presented in premium, cinematic packaging.
- Beautiful exclusive artwork by Adam Paquette compliments special frame treatments.
- Characters showcased are the four eternalized versions of the gods Nicol Bolas has brought to Ravnica (Rhonas, Bontu, Kefnet, Oketra), as well as Nicol Bolas himself.
Do any of these cards appear in standard Magic: The Gathering Booster Products?
This artwork and frame treatment done by Adam Paquette are unique to this specific set, Dragon's Endgame. Standard treatments of these five cards are available in War of the Spark booster products.
How many copies of Magic: The Gathering – Dragon's Endgame can I purchase?
Sales are limited to 1 per customer.
Where can I purchase Magic: The Gathering – Dragon's Endgame?
Magic: The Gathering – Dragon's Endgame was sold at a convention this year and was available exclusively online.
Scalefast appears on my account statement. Shouldn't I be billed by Wizards of the Coast?
No. Scalefast is the authorized merchant for the products.
Is Scalefast payment secure?
Yes, it is. All information sent to the payment service providers is encrypted and protected with the latest SSL technology, most widely used in the world. It is the guarantee that the transmission of your sensitive information is secure. Moreover, we do not store any payment card information on our servers. The transaction statement will be labeled Scalefast in your bank account.
Which payment methods can I use?
You can make a purchase with a credit card (including Visa, Mastercard, Discover, American Express), but also with PayPal (in relevant countries).
Why am I having trouble with my PayPal payment?
Scalefast does not accept payments with unverified PayPal accounts or with eCheck. To make a payment with PayPal without having a credit card linked to your PayPal account, you must have a sufficient balance on your PayPal account.
Why does the order page keep telling me that my purchase is pending?
While usually immediate, your order can sometimes take up to 4 hours to be processed. After 4 hours, please try making the purchase a second time. If you are using a payment method that directs you to an external website (such as PayPal), you will be redirected to the store after filling out your billing details. This procedure will confirm your purchase and may take up to 60 seconds.
To avoid purchasing failures, please do not click on the back/refresh button or close the payment window before this process is complete.
Where can I find my order ID?
Your order ID can be found in your order’s confirmation email from email@example.com once you completed your purchase.
I did not receive an email confirming my order. What can I do?
First, please verify the email did not come through as spam. If not, please contact Wizards of the Coast, providing us with all your purchase details so we may verify your purchase status and send a confirmation email back over to you. Wizards of the Coast customer support can be reached here.
Why was I charged for a failed purchase or charged twice for the same purchase?
In either case, any such purchase should not clear your bank’s fraudulent transaction verifications. This is because your bank freezes your funds for up to 5 working days before validating or canceling the transaction.
Scalefast does not cash in your purchase within those 5 days. Please contact your bank to ensure the cancellation of the transaction. Should charges still be pending past 5 working days, please contact Wizards of the Coast customer support so that we can investigate and help you resolve this issue, in cooperation with your bank.
Where can my Magic: The Gathering – Dragon's Endgame order ship?
Purchases are shipped to US and Canada addresses only.
When will my Magic: The Gathering – Dragon's Endgame order ship?
- US Orders: All orders placed Monday-Friday before 12:00 PM (noon) CST will ship the same day. All other orders will ship the next business day.
- Canadian Orders: All orders placed Monday-Friday before 12:00 PM (noon) EST will ship the same day. All other orders will ship the next business day.
How do I contact customer support?
If you encountered a problem with your payment or encounter any shipping issues prior to delivery, please click here to contact Wizards of the Coast support.
If you encountered a defect with your product, please click here to contact Wizards of the Coast support.
For any other general questions regarding Magic: The Gathering – Dragon's Endgame, please click here to contact Wizards of the Coast support.