1. Magic: the Gathering
  2. Submit a request

Submit a request


Please report all illegal activity to the police or appropriate authorities.


Please note that the product you are looking to replace might not be supported. Please click here to see the list of currently supported products.


Be sure to check out our Fan Content Policy here regarding your request.


If you need help with a password reset, account recovery, or a similar request, please use this form instead.


Please provide the information you used during checkout on Hasbro Toy Shop. Hasbro will use that information to locate your order and will follow up with you directly on next steps. Please note that due to the high volume, it will take time to process all inquiries. We appreciate your patience and understanding as we work through these as diligently as possible.


If you encountered a problem with your payment or need to update your shipping address, please click here to contact ScaleFast support.

Have you tried searching our Knowledge Base before submitting a ticket?


If you select 'Other' as your organization type, please provide a description of why you feel Wizards should consider sending you the requested kit in the Question field.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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